FSCS Deposit Protection
The Financial Services Compensation Scheme (FSCS) safeguards customers' finances. It has protected over 4.5m customers and paid out over £2.6bn in compensation since 2001.If a building society, credit union or bank goes bankrupt, customers will receive automatic protection of up to £85,000. In most cases, affected customers receive their money back within a week.
Our FSCS Deposit Protection Course explains which financial products and services are covered., the obligations for informing consumers and the levels of compensation available.
- 20 Minutes
- All staff
- Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives
- Understand their responsibilities are under the FSCS
- Be aware of what qualifies as a "temporary high balance"
- Comply with the FSCS compensation process
- Identify which customers are eligible for FSCS protection
- Appropriately display FSCS information
- Introduction
- What is the FSCS Depositor Protection?
- Eligibility
- Temporary high balances
- How compensation is received
- Making FSCS information available
What can you expect your employees to learn?
Introduction
What is the FSCS Depositor Protection?
- What deposits the FSCS covers
- What the FSCS protects
- You decide: FSCS depositor protection
Eligibility
- Compensation limits
- Scenario: Eligibility
- How deposit takers identify who is eligible
Temporary high balances
- What qualifies as a temporary high balance?
- You decide: Temporary high balances
How compensation is received
Making FSCS information available
- The 'FSCS protected' badge
- Where should FSCS information be displayed?
- Scenario: Putting information on display
Summary
Affirmation
Assessment
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