Learning objectives
- Distinguish which activities classify as 'in-scope' and therefore must be recorded
- Recognise which communication channels and apps are permitted for business use - and which ones are not
- Act appropriately if you find yourself in an unrecorded or potentially compromised conversation
- Be professional when communicating with clients, colleagues and counterparties
- Act appropriately in an emergency or as part of an approved Business Continuity Process
Welcome
Why record communications?
- What is in scope?
- What gets recorded?
- How to stay compliant and conduct business on approved systems
The consequences of getting it wrong
- Crossing the line
- Best practice: Dos
- Best practice: Don'ts
Scenario: The price check
- Scenario: The group chat
- Scenario: The WhatsApp call
- Scenario: The LinkedIn message
Summary
Affirmation
Assessment
Economic Sanctions
Violation of sanctions issued by the UN, the US and the EU which place restrictions on payments and other financial transactions can result in fines as well as criminal charges.