Electronic Communications
Emails and instant messages can quickly make headlines, damage reputations and lead to lawsuits. That's why it is important to remind employees about company standards and regulatory requirements.
Electronic business communications should be treated with the same standard of care and attention as one would give hard-copy correspondence.
Our Electronic Communications Training Course will help your employees understand regulatory requirements for digital communication, communicate professionally and avoid common pitfalls.
- 25 Minutes
- All staff
- Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives
- Apply content and tone considerations
- Appropriately use email as business correspondence
- Follow retention and monitoring procedures
- Follow procedures for approved third-party systems
- Recognise information security considerations
- Observe professional conduct
What can you expect your employees to learn?
Introduction
Examples of damaging messages
- Key points
Content & tone considerations
- You decide: Content & tone considerations
Professionalism
Email as business correspondence
Example: Producing evidence
Retention and monitoring
- 'Delete' does not permanently erase data
- Personal use
Using approved third-party systems
Public forums
- Professional conduct
- Anonymity
Information security considerations
- Who needs to know?
- Allow only appropriate access to Company information
Observing professional conduct
Summary
Affirmation
Assessment
Does your company have…
Under 50 employees?
We recommend our CoreCompliance, our solution, perfect for smaller teams. Start your training immediately with pre-configured, ready-to-go courses.
Over 50 employees?
We have a range of flexible pricing plans to suit your unique needs. Choose from off-the-shelf course libraries or a customised, bespoke approach to reach your compliance learning goals.
Stay up to date on the latest compliance news
Your questions, answered
DORA
Cybersecurity
Common FAQs
Where can I track incidents involving personal data?
How can I benchmark my team's cybersecurity awareness?
An anonymous cybersecurity awareness survey can assess your team's understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.
How can I benchmark my team's cyber security awareness?
Are the courses SCORM-compliant?
What other tools are needed beyond training?
Can users only view the courses assigned to them?
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