Business Continuity Management
Despite the best risk management efforts, some events will be beyond your control, and your Company needs to plan for them accordingly. This course introduces your employees to business continuity management.
They will learn how to ensure operational resilience in challenging situations and the key preparations needed to restore 'Business as Usual (BAU)' as soon as possible after risk events materialise.
Learning objectives
- Appreciate the objectives of a business continuity plan
- Recognise how risks are identified and analysed
- Know what to include in a risk register
- Identify the key elements of both a disaster recovery plan and a succession plan
- Appreciate the importance of effective communication and good PR when dealing with incidents and crises
Welcome
- Learning objectives
- How to complete this course
Introduction to business continuity management
- Management of risks
- Killer risks
The business continuity plan
- BCP implementation
- In the news
Identification & analysis of risk
- Gauging the impact
- Identification & analysis of risk
- Challenges in creating a BCP
- Analysing the risks
- The role of the crisis management team
The risk register
Disaster recovery plan
- Disaster recovery in our company
- The crisis management team
- Off-site facilities & records
Managing crises
- Scenarios: The cyber risk threat
Stress testing
Succession plans
- Scenario: Coping with unexpected absence
Scenario: Adapting to unexpected absence
Succession planning policy
Business Continuity Institute guidance
Public relations & crisis management
- Example: The BP Oil Spill
