Data Protection

Data protection relates to how all organisations collect, use, and store personal and sensitive data. That includes the government, companies, service providers and anyone who manages data.

Data protection legislation, including the General Data Protection Regulation (GDPR), aims to help prevent data misuse and punish those who breach the law.

Our Data Protection Online Training Course will help your employees understand what personal and sensitive data are, why they need protection, and how to comply with the GDPR.

Get started Course details

45 Minutes
All staff
Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives

Distinguish between non-personal, personal and special category ('sensitive') data
Recognise how our Company complies with the General Data Protection Regulation (GDPR) and other data protection legislation
Take appropriate action to safeguard personal and special category data
Identify how and when to report breaches

Introduction

What is Data Protection?

You decide: The importance of data protection
You decide: Breaches of data protection law
Crossing the line: Breaches of data protection law
Who is involved in data protection?
Personal data
Special category ('sensitive') data
You decide: Types of data

Data Protection Legislation

The GDPR

Rights of the Data Subject

Scenarios: Rights of the data subject

The Data Protection Principles

Principle: Lawfulness, Fairness & Transparency

Lawful bases
Lawful basis: Consent
- Scenario: Getting consent
- Scenario: A customer withdraws consent
- Scenario: Passing on contact details
Lawful basis: Legitimate interests
- Legitimate interest assessments
- You decide: LIAs
- Documenting & reviewing LIAs
- Data protection impact assessments

Principle: Data Limitation

Scenario: An offer for a new service
Scenario: Contacting customers' connections

Principle: Data Minimisation

Scenario: Information from job applicants
Scenario: Information from customers

Principle: Accuracy

You decide: Keeping data accurate & updated

Principle: Storage Limitation

Scenario: Retaining job applicants' details
Scenario: Keeping details of former customers

Principle: Security, Integrity & Confidentiality

International transfers of personal data
- Scenario: Gina's data transfer
- You decide: Are additional safeguards required?

Data Subject Access Requests

Dealing with DSARs
You decide: Is it a valid DSAR?

Personal Data Breaches

Scenarios: Personal data breaches
Notification of breaches
- Scenario: Stolen data

Accountability & Governance

Records of processing activities

Penalties

Crossing the line: Further breaches of data protection law

Your Responsibilities

Summary
Affirmation
Assessment

Does your company have…

Under 50 employees?

We recommend our CoreCompliance, our solution, perfect for smaller teams. Start your training immediately with pre-configured, ready-to-go courses.

Learn more

Over 50 employees?

We have a range of flexible pricing plans to suit your unique needs. Choose from off-the-shelf course libraries or a customised, bespoke approach to reach your compliance learning goals.

Explore plans

Your questions, answered

CoreCompliance

Data Protection (GDPR)

Common FAQs

Where can I track incidents involving personal data?

Tools such as a Data Breach Register enable you to log, track, and respond to data breaches and similar incidents efficiently. Skillcast offers this tool, making it easy to document and manage incidents in line with compliance requirements.

How can I ensure that employees formally attest to our internal Data Protection Policy?

Our Policy Hub tool allows you to easily assign policies, track when employees read them, and capture their attestation with a simple digital acknowledgement. The tool also provides automated reminders to employees who haven't yet acknowledged the policy, ensuring full compliance and a clear audit trail.

How can I ensure employees formally attest to our internal Data Protection Policy?

Our Policy Hub tool allows you to easily assign policies, track when employees read them, and capture their attestation with a simple digital acknowledgement. The tool also provides automated reminders to employees who haven't acknowledged the policy, ensuring full compliance and a clear audit trail.

Which courses are included in CoreCompliance?

All users get access to courses on popular compliance topics, such as: bribery, cybersecurity, equality, health and safety. In addition, you can get courses specific to your business sector.

There are over 150 courses included within the CoreCompliance package. The actual courses provided depend on the sector chosen for the subscription.

Are CoreCompliance courses only intended for use by those based in the UK?

Most of our courses are non-jurisdiction-specific and informed by global standards. However, some of them are specifically about UK law. We currently only recommend CoreCompliance outside the UK for courses on common standards. This includes Modern Slavery, Money Laundering, and Bribery.

Do the courses bookmark my progress?

Yes, all the courses have automatic bookmarking. If you close a course without completing it, you can return to where you left off or restart the course. However, if the course features a video, your progress through the video will not be bookmarked, and you'll need to start the video afresh upon your return.

What are in-depth courses?

Your subscription includes in-depth e-learning courses on bribery, money laundering, data protection, and equality. This is ideal for annual compliance training. Each course takes 30-45 minutes and provides comprehensive foundational knowledge. They can evidence that with a certificate and CPD points.

What are microlearning courses?

The CoreCompliance includes microlearning courses on most topics that you need for employee compliance training. These are typically 2-3 minutes long and illustrate the compliance topic using engaging visuals and storylines. For each course, employees can download a certificate evidencing their completion.

Can we use a Skillcast certificate to evidence training to regulators, courts, etc?

Yes, you can present a Skillcast certificate to evidence training. Skillcast can verify its validity, i.e., when and on which account the training was done, the time spent, etc. But of course, we can't prevent one person from sitting in place of another to do the training. That's up to the client company to ensure. Also, Skillcast is not an accredited certification body. Therefore, the certificates are only proof of training completion, not a legal document.

What is "mandatory training"?

All users in your account can see all the courses available for your business sector. You can set any of these courses as "mandatory training" for one or more users. Doing this assigns the courses to them with a deadline and sends them notification emails. If they don't complete the course within the deadline, they get reminder emails to complete the assignment.

How do I check my mandatory training?

The "Mandatory Training" box on the homepage shows the percentage of completed, incomplete, and overdue mandatory training. Select the box to access your incomplete mandatory training. The date (shown in the DD/MM/YYYY format) is your deadline for completing the course.

What is in my training record?

Your training record shows a list of the courses that you've started and completed. You can select each entry to see more details, such as your passing score and your certificate. You can access your training record by selecting "Certificates" at the top of the screen.

Can I get certificates for courses I've completed?

Yes, you can download a course completion certificate after you've completed a course. To do this, select "Certificates" at the top of your screen, and then choose the relevant course from the list of those that you've completed.

How do I update my details?

Select "My Profile" at the top of the screen to change your details.

Do I get a dashboard to manage my employees?

Yes, CoreCompliance provides you with an admin dashboard where you can manage and monitor your learners. It enables you to check whether your employees have completed the mandatory training you have assigned to them. You can also download a report showing the completed, pending or overdue assignments for all your users.

How do I start a subscription?

Subscribing to the CoreCompliance is easy. You are already registered for a trial. Select "Purchase" at the top of the screen and select the number of seats you need (you will need a seat for yourself). You can pay using a credit or debit card, which will be processed by Stripe.

Can I change the number of seats in my subscription?

Yes, you can upgrade your subscription to a higher number of seats at any point during your subscription. This will be at a pro-rata charge by selecting "Billing" at the top of the page. You can also reduce the number of seats at any point, but this change will take effect from the next renewal date.

Can I get monthly or annual subscriptions?

All subscriptions are on an annual basis. We don't offer monthly subscriptions.

Can I get an invoice for the subscription?

Yes, you will receive your invoice and payment receipt by email. After the purchase, you can also log in to Stripe to download your invoice and receipt.

How long do I have to wait to assign training after making the payment?

After your payment has been processed successfully, you and your employees will have immediate access to all the e-learning. You will need to add their names and email addresses to give them access.

How do I purchase more seats?

Your admin dashboard shows the number of seats you currently have available. You can purchase more seats at any point during your subscription. To do this, select "Billing" at the top of the page, allowing you to add more users to your Portal. You can have a maximum of 50 seats in total.

Can I reuse the seats of employees who have left my company?

Yes, you can free up seats by archiving users who have left your company and assigning them to others in your company.

Can I add more than 50 users to my subscription?

CoreCompliance is only available for up to 50 users. If you require more than 50 seats, you will need to upgrade to our Standard Plan. You can contact our Sales team via our website.

Can I get a refund if I terminate my subscription partway through the year?

Unfortunately, not. CoreCompliance subscriptions are for a whole year. If you terminate your subscription partway through the year, we will not renew it, but we can't give you any refunds.

Are the courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarations, surveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Can users only view the courses assigned to them?

No. All users can view all the courses in your Portal. Additionally, some of these courses may be mandatory, requiring completion by the given deadline.

Data Protection

Learning objectives

What can you expect your employees to learn?

Introduction

What is Data Protection?

Data Protection Legislation

The GDPR

Rights of the Data Subject

The Data Protection Principles

Principle: Lawfulness, Fairness & Transparency

Principle: Data Limitation

Principle: Data Minimisation

Principle: Accuracy

Principle: Storage Limitation

Principle: Security, Integrity & Confidentiality

Data Subject Access Requests

Personal Data Breaches

Accountability & Governance

Penalties

Your Responsibilities

Does your company have…

Under 50 employees?

Over 50 employees?

Stay up to date on the latest compliance news

Your questions, answered

Where can I track incidents involving personal data?

How can I ensure that employees formally attest to our internal Data Protection Policy?

How can I ensure employees formally attest to our internal Data Protection Policy?

Which courses are included in CoreCompliance?

Are CoreCompliance courses only intended for use by those based in the UK?

Do the courses bookmark my progress?

What are in-depth courses?

What are microlearning courses?

Can we use a Skillcast certificate to evidence training to regulators, courts, etc?

What is "mandatory training"?

How do I check my mandatory training?

What is in my training record?

Can I get certificates for courses I've completed?

How do I update my details?

Do I get a dashboard to manage my employees?

How do I start a subscription?

Can I change the number of seats in my subscription?

Can I get monthly or annual subscriptions?

Can I get an invoice for the subscription?

How long do I have to wait to assign training after making the payment?

How do I purchase more seats?

Can I reuse the seats of employees who have left my company?

Can I add more than 50 users to my subscription?

Can I get a refund if I terminate my subscription partway through the year?

Are the courses SCORM-compliant?

What other tools are needed beyond training?

Can users only view the courses assigned to them?

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Anti-Money Laundering & Counter-Terrorist Financing

Modern Slavery

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Financial Sanctions

Market Abuse Regulation

Bribery Prevention

Healthy Working

Digital Operational Resilience Act (DORA)

Mental Health at Work

Embargoes and Sanctions

Safeguarding the Vulnerable

Preventing Sexual Harassment for Managers

Good Outcomes for Vulnerable Customers

Overview of the Consumer Duty

Whistleblowing in Financial Services

Complaints Handling in Financial Services

Treating Customers Fairly in Financial Services

Personal Conflicts of Interest

Introduction to UK Financial Regulation

Operational Resilience

CASS Overview

Conflicts of Interest in Asset Management

Understanding Modern Slavery

Gifts and Hospitality