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Specialised e-learning for the insurance sector

Our insurance compliance course library provides essential training via 30+ specialist courses tailored to the insurance sector. Including a complete set of SMCR training courses and several CPD-accredited modules, our insurance compliance library is perfect for businesses seeking to enhance FCA compliance awareness.

Reduce the risks of non-compliance with our insurance course library

Best for…

Companies seeking compliance learning materials tailored to the insurance sector.

Hosted on…

The Skillcast Learning Management System or your existing platform.

Learn with…

Over 30 modules that train staff on compliance topics and upcoming regulatory changes.

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Engage, upskill, and educate your teams

Upskill your employees in the essentials of insurance regulatory compliance with our dedicated course library. As the leading provider of compliance training to the UK’s financial services industry, our expertise lies in delivering engaging learning experiences to your employees.

Covering topics such as agency law, CASS rules, ethical standards, and financial regulation, this course library is ideal for improving company-wide FCA compliance knowledge. You can host this library on our fully managed LMS portal or use it on your own. Plus, you can customise your learning experience by exploring our bespoke training plans.

Learn more about bespoke training

About our learning styles

In-depth

This classification is for our longer e-learning courses. They include practice scenarios and typically last between 30 and 60 minutes.

Refresher

These courses help reinforce your employees' knowledge and notify them of any updates they might not be aware of.

Express

Our express training courses deliver employee learning in bite-sized chunks, typically lasting between 10 and 15 minutes.

Microlearning

These training modules are short animated videos that can be delivered as standalone, embedded in standard-length e-learning courses, or compiled into a complete learning path.

What you’ll find in our insurance compliance course library

See what’s included in our insurance compliance course library below. Looking for something specific? Use the search bar to find what you need. If you have any questions, don’t hesitate to reach out and tell us more about your requirements — we’re happy to help.

Financial Crime Prevention

There are two kinds of financial crime.

Good Outcomes for Vulnerable Customers

Companies have a legal obligation to identify the signs of vulnerability and ensure that vulnerable individuals are treated fairly.

Overview of the Consumer Duty

The FCA's Consumer Duty is a new standard which addresses the conduct of firms.

Introduction to the Consumer Duty

The FCA's Consumer Duty is a new standard which addresses the conduct of firms.

Book your demo

Book your demo today to see our Insurance Compliance library and our other course libraries relevant for your business.

You'll also see how the Skillcast LMS can support your compliance training needs, alongside the other tools available.

Book your demo

Conduct Risk

The FCA focuses on good customer outcomes and how a firm achieves this through staff conduct at all levels of the business.

Operational Resilience

The FCA has made operational resilience a requirement for banks, building societies, PRA-designated investment firms, enhanced scope firms and other financial institutions.

Complaints Handling in Insurance

The number of complaints submitted in the Insurance sector has increased year on year in recent times in the UK.

Conflicts of Interest in Insurance

A conflict of interest is where competing interests interfere with the exercising of judgement in a relationship.

ICOBS General Matters

The Insurance Conduct of Business Sourcebook (ICOBS) for general matters applies to all firms engaged in the insurance business.

Insurance Distribution Directives

As it does with any new legislation, the EU Commission conducted a post-implementation check on how the IMD was bedding in, and this review reached the conclusion that there was a need to review and recast the Directive.

Treating Customers Fairly in Insurance

Treating Customers Fairly (TCF) applies to firms in the Insurance industry.

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Purpose-designed software to enhance your compliance efforts

The Skillcast Portal provides a central platform for handling e-learning and policy management, staff disclosures, compliance registers, and more. Available at Standard, Enhanced, and Premium levels, our portal enhances how you deliver compliance training. Plus, all plans come with our five-star managed services and security as standard.

Learn more about the Skillcast Portal

See how we streamlined Kentro’s SMCR compliance process

Your questions, answered

Are the courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarationssurveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Can users only view the courses assigned to them?

No. All users can view all the courses in your Portal. Additionally, some of these courses may be mandatory, requiring completion by the given deadline.