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What is Sexual Harassment at Work & How to Identify it | Skillcast

Written by Emmeline de Chazal | 19 Sep 2024

Sexual harassment in the workplace is a pervasive issue that affects individuals across all sectors, from corporate offices to hospitality and education.

Identifying and addressing this behaviour is crucial for fostering a safe, respectful, and inclusive work environment. We explore the different forms sexual harassment can take beyond the obvious and provides practical guidance for businesses to recognise and prevent it.

What is sexual harassment?

At its core, sexual harassment refers to any unwanted behaviour of a sexual nature that violates someone's dignity or creates an intimidating, hostile, degrading, humiliating, or offensive environment. While many associate sexual harassment with overt actions such as inappropriate touching or explicit comments, it can also include more subtle behaviours that are equally harmful and pervasive.

Identifying sexual harassment that's not-so-obvious

Sexual harassment in the workplace isn’t always overt or immediately recognisable. It can manifest in various subtle ways that may go unnoticed or unchallenged. Some of the less obvious forms of sexual harassment include:

  • Inappropriate comments and jokes: Offhand remarks or jokes about someone's appearance, body, or sexual orientation, even if not directed at them, can create an uncomfortable environment. This is especially true if these comments are frequent or pervasive, contributing to a culture that tolerates such behaviour.
  • Suggestive looks or gestures: Non-verbal cues such as suggestive looks, winks, or gestures can be just as intrusive and damaging as verbal comments. These actions may seem harmless to some but can make others feel uncomfortable or unsafe.
  • Digital harassment: With the rise of remote working and digital communication, sexual harassment at work can occur online through emails, social media, or messaging apps. Sending unsolicited explicit images, persistent flirtatious messages, or making inappropriate comments in virtual meetings all constitute digital harassment.
  • Hostile work environment: A workplace culture that tolerates sexist or sexualised language, even in the form of banter or jokes, can contribute to a hostile work environment. This environment can be detrimental, especially if employees feel they must accept this behaviour to fit in or avoid retaliation.
  • Harassment across different sectors: While sexual harassment is often associated with office settings or construction sites, it can occur in any sector. In hospitality, it may involve inappropriate comments or advances from customers or colleagues. In education, it could be unwelcome behaviour between staff or even towards students. Sexual harassment can also be prevalent in less obvious industries such as healthcare, retail, and transportation.

Sexual harassment at work: a sector-wide issue

Sexual harassment in the workplace isn’t limited to any single industry. Understanding that it can occur in various environments is crucial for creating comprehensive policies and training that protect all employees, regardless of where they work.

Education sector

In education, sexual harassment can occur between staff members or even between staff and students. It can include unwelcome comments, inappropriate physical contact, or sexual advances. Institutions must have clear policies and training to protect employees and students.

Teachers may also experience inappropriate comments, gestures, or advances from students. It is crucial for educational institutions to recognise these dynamics and provide clear guidelines on how to handle such situations.

Teachers and staff should be trained to identify signs of harassment to and from students, document incidents carefully, and report them through the appropriate channels to ensure that corrective actions are taken promptly.

Hospitality industry

In hospitality, employees often interact closely with customers and colleagues, sometimes in environments where alcohol is present. This can increase the likelihood of inappropriate behaviour, such as touching or suggestive comments. It is essential for employers in this sector to provide specific training on how to handle these situations.

Healthcare and care services

In healthcare, harassment may occur between colleagues or between staff and patients. Given the nature of the work, boundaries can sometimes be blurred given the intimate nature of care provided, making it critical to establish clear professional guidelines and provide training on recognising and preventing harassment. Retail workers may face harassment from customers or coworkers, particularly in environments with minimal supervision or during late hours.

Transport industry

In the transportation industry, harassment can happen to staff such as drivers, attendants, or maintenance workers, often from passengers or colleagues in isolated or confined spaces.

Recognising that sexual harassment can occur across diverse sectors is essential for creating comprehensive policies and training programmes that protect all employees, regardless of their industry.

Who can be a victim of sexual harassment?

It is essential to recognise that anyone, regardless of gender, can be a victim. While statistics often highlight that women are disproportionately affected by sexual harassment, this doesn’t mean that men are immune to it.

Understanding the full scope of who can be a victim is crucial for creating an inclusive and safe environment for all employees. Although the majority of reported cases involve women, men can also be victims of sexual harassment.

Male victims may experience unwanted sexual advances, inappropriate comments, or even physical harassment. The harassment can come from both men and women and may be overlooked due to stereotypes or biases about gender and victimhood.

In many cases, male victims may feel additional societal pressure that makes them less likely to report incidents of harassment. They might fear that speaking out could lead to disbelief, ridicule, or damage to their reputation and masculinity.

This stigma often results in underreporting, making it challenging to address the full scope of the issue. Sexual harassment is not confined to heterosexual interactions; it can occur in any combination of genders and sexual orientations.

For example, men can be harassed by other men, and women can harass men. It is also important to consider harassment within LGBTQ+ communities, where individuals might face harassment based on their sexual orientation or gender identity. Understanding these dynamics is essential for identifying harassment and ensuring that all victims feel supported and believed.

Creating a culture of zero tolerance

To effectively combat sexual harassment at work, businesses must create a culture of zero tolerance. This involves not only having policies in place but also actively promoting an environment where harassment is not tolerated and victims feel safe reporting incidents. Here are some steps to consider:

  1. Develop comprehensive policies: Clear, well-communicated policies on sexual harassment are essential. These policies should define what constitutes harassment, outline the procedures for reporting incidents, and detail the consequences for those found guilty of harassment.
  2. Regular training and education: Regular training sessions are vital for educating employees on what constitutes sexual harassment and how to prevent it. This training should be tailored to different sectors and roles to ensure relevance and effectiveness.
  3. Encourage reporting and support: Encourage employees to report harassment without fear of retaliation. This includes having multiple reporting channels, such as anonymous hotlines, and ensuring that all complaints are taken seriously and investigated thoroughly.
  4. Monitor and review: Regularly review policies and training programmes to ensure they remain effective and relevant. Conduct surveys or feedback sessions to gauge employee perceptions of workplace culture and identify areas for improvement.

Legal obligations & best ractices for employers

Understanding the legal obligations surrounding sexual harassment in the workplace is crucial for compliance and protecting your employees. Employers are legally required to take reasonable steps to prevent harassment and provide a safe working environment. Failure to do so can result in significant legal consequences and damage to the company’s reputation.

Stay informed about regulations

Employers must stay informed about the latest regulations and legal standards regarding workplace harassment. This includes understanding regional variations and ensuring that all company policies are up-to-date.

Implement a clear reporting structure

A clear, accessible reporting structure is essential for managing incidents of harassment. This should outline how employees can report harassment, who will handle the investigation, and what steps will be taken to protect victims and prevent retaliation.

Promote a supportive work environment

Cultivate an environment where employees feel safe to speak up about harassment and know that their concerns will be addressed promptly and fairly. This includes providing access to counselling services or support groups for those affected by harassment.

Identifying and preventing sexual harassment in the workplace is a critical responsibility for all businesses. By understanding the various forms harassment can take beyond the obvious and implementing robust policies, training, and support systems, companies can create safer, more inclusive environments.

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