It is critical to provide training that engages your learners, but should that be face-to-face, e-learning, mentoring or something else?
Whilst compliance training is considered a necessity; there is a risk of seeing it as a box to tick rather than something beneficial to learners.
So, how can businesses harness best practices to get the most engagement and positive participation, which will lead to a greater likelihood of consistent, compliant behaviour?
Blended learning, sometimes referred to as hybrid learning, is defined as the approach to learning which employs both online learning and the traditional face-to-face style of learning. The combination of online learning and in-person education gives learners the opportunity to engage with the training material in a way that suits their style of learning.
The concept of blended learning has gained popularity in recent times with many institutions using this approach in response to the Covid pandemic. However, this is not a new approach to learning. Blended learning has long been an effective way to learn.
The ultimate benefit of taking a blending learning approach is improving employee engagement. This indicates how learning can be more enjoyable, which is beneficial to the company. Some of the other benefits of blended learning include:
How can businesses ensure their employees are more engaged in learning and development?
"Employee engagement is the emotional commitment the employee has to the organization and its goals."
Kevin Kruse, 2012
Unfortunately, staff engagement is a big challenge for employers. Did you know that 67% of Workers in the USA are not engaged?
Providing quality training and development opportunities is one way to improve employee engagement – and it looks like it's needed!
To give you an example of how one could take such an approach, here's how one could approach the subject of GDPR compliance using different methods to ensure comprehensive coverage of this topic.
What GDPR is, the key rules around data acquisition, and how it must be retained, processed and ultimately deleted.
This could include gameplay on specific subjects,such as spotting the correct consent from various scenarios and choosing the right response to requests for erasure.
GDPR in the workplace. A deeper look at understanding what GDPR means in practice on a daily basis. Sessions could look at how data is stored, what security measures are needed when travelling, how to maintain data security in the office, how to handle DSARs, what to do when requests are received from someone other than the data subject etc. It could include role-playing exercises for someone wanting their data erased to highlight when the right can be exercised and when it cannot. Also, a group session could explore how to identify if a data breach may have occurred.
Focused mentoring involves one-to-one mentoring sessions for the Privacy Officer and senior data officers (if appropriate) to help them understand and be comfortable with the new, more stringent requirements and the risks of greater fines that authorities can levy on firms. Also, to provide them with assurance over the standards of job performance in the post-GDPR world.
This paper aims to show how tried and tested best practices can enhance your compliance training and improve the levels of engagement and trust with staff in terms of your training provision.
Most importantly, whichever training you select when working with a training provider, it must:
But above all, it should be an enjoyable, educational, and, if possible, a fun experience!
We have created a series of comprehensive roadmaps to help you plan and execute compliance in your organisation.
Our best-selling Compliance Essentials Library and award-winning LMS provide a one-stop compliance training solution, including compliance refresher courses.
And our searchable compliance glossaries explain key terms and regularly report on learnings from the largest compliance fines resulting from regulatory breaches.
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Last but not least, you can interact in person with thought leaders and your peers at one of our popular live webinars and face-to-face events.
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