Firms are responsible for providing 'suitable' SMCR training to those staff to whom conduct rules apply.
They must ensure that their employees have an awareness and a broad understanding of all of the FCA conduct rules.
In addition, a deeper understanding of the practical application of rules is needed where they are relevant to specific activities.
But how can you achieve this?
Remember that prevention is better than a cure. Driving the right behaviours is the key to SMCR success!