The FCA expects firms to be proactive in tackling non-financial misconduct.
A key tool in achieving this is by building a healthy company culture.
That means ensuring that every employee behaves in a way that not only meets company objectives but also provides great outcomes for customers.
Sounds simple, but how do you achieve it?
Our tips will help you to set in place all of the processes needed to foster healthy company culture and avoid the gaze of regulators.