Operational Resilience Training Module
Length: 55 minutes | Format: Interactive Online Course
The FCA has made operational resilience a requirement for banks, building societies, PRA-designated investment firms, enhanced scope firms and other financial institutions.
An operational resilience framework involves identifying important business services, setting impact tolerances, and mapping and testing to respond to operational disruptions.
This module will provide you with a better understanding of what the FCA means by operational resilience and how to comply with the FCA's requirements.
If you'd like to roll this assessment out as a trackable online training module for your staff, please get in touch.


This training will help you...
- Understand how operational resilience differs from operational risk and business continuity
- Learn how to recognise different types of operational disruptions
- Know the key elements of an operational resilience programme and operational mapping
- How to identify important business services
- Set appropriate impact tolerances for important business services
- Map operational resilience across and perform scenario testing
- Communicate operational resilience plans effectively and provide adequate governance

Before working with Skillcast, our mandatory and refresher training was a labour-intensive process focused on administration and keeping materials up to date. Now, it’s a system that delivers 100% compliance with up-to-date and relevant material. It has freed us up as a business to concentrate far more on the learner experience instead of ticking boxes.”
Senior Talent and Development Consultant
MS ABS