Scaling Compliance Efficiency with a Tailored Solution

When a leading African organisation faced the challenge of streamlining its compliance processes while ensuring adherence to strict regulatory requirements, it turned to Skillcast to overcome this challenge at scale. 

"This solution has transformed our compliance processes—streamlining reporting, empowering our people, and embedding a culture of accountability. We’ve seen a tangible shift in efficiency and engagement. It’s not just a system; it’s a game-changer for how we uphold compliance."

Background

The organisation is a cornerstone of its industry, dedicated to serving the best interests of the economy. It prides itself on maintaining transparency and accountability while employing declaration and policy tools to achieve its objectives. Regulatory compliance is a guiding principle that shapes the organisation's actions.

With 3,000+ employees requiring annual declarations and attestations, implementing this at scale has been a complex task.

Challenges

Managing compliance for such a large workforce spread across multiple locations posed a significant challenge for the organisation. With evolving industry standards and regulatory requirements, ensuring that all employees remained informed and compliant was a challenging and resource-intensive task. Traditional compliance processes require extensive administrative effort, making it difficult to keep up with regulatory changes while maintaining efficiency.

Beyond meeting regulatory obligations, the organisation also aimed to embed a strong compliance culture across all levels. However, delivering engaging and effective processes at scale was a hurdle, as employees needed to understand not just the rules but also their practical applications. Additionally, the compliance team faced reporting inefficiencies, making it challenging to identify risk areas and track compliance metrics in real-time.

The organisation partnered with Skillcast to implement a conduct and compliance solution tailored to its unique cultural and regulatory landscape. Introducing a streamlined, scalable solution was essential to address these pain points and transform the compliance process.

Solution

To address the organisation's challenges, Skillcast developed a custom compliance solution designed to streamline processes, improve engagement, and enhance reporting. At the heart of this solution was an automated compliance declaration system, simplifying the annual declaration process for employees while reducing administrative burdens. This ensured that compliance remained a seamless part of daily operations rather than a disruptive task.

Recognising the importance of cultural relevance, the organisation considered Skillcast's bespoke training videos and a tailored media library, aligning compliance content with its African culture and regulatory framework. This approach has been making training more engaging and accessible, helping employees better understand compliance requirements in a way that resonates with them.

Additionally, the scalable model allowed the organisation to efficiently deliver over 3,000 staff within the required timeframe, ensuring widespread adoption without overwhelming staff.

To further enhance oversight, the solution included advanced reporting capabilities and risk-targeting tools. These features enabled Risk Co-ordinators to pinpoint compliance gaps, track key metrics, and generate high-quality management reports with ease. By integrating these innovations, the organisation successfully streamlined compliance processes at scale, fostering a more proactive and efficient compliance culture.

"Skillcast's commitment to understanding our unique needs and tailoring the solution accordingly has been invaluable and remains so as we evolve annually during our declaration process."

Outcomes

• Significant process improvements – Compliance metrics improved across the organisation.
• Enhanced reporting capabilities – High-quality management reports are now generated seamlessly.
• Reduced administrative burden – Risk compliance teams can now focus on strategic initiatives rather than manual reporting.
• Stronger compliance culture – Employees better understand the importance of declarations and compliance responsibilities.