Elevating Jupiter's Training Efficiency with Risk Analysis

Asset management firm Jupiter partnered with Skillcast when they needed to refine and evolve their staff training to improve efficiency.

Client feedback

"Having the tools to analyse our staff training to identify trends, breaches and policy violations and map this to training subjects has been invaluable. This process is in its initial stages, and we look forward to continuing this journey with Skillcast to save time and improve efficiency in our compliance training programme"

Background

Jupiter is a leading specialist asset management firm committed to building trust and delivering the best investment outcomes for its clients. The firm values its people and strongly emphasises independent thought and accountability.

Jupiter's compliance training programme has traditionally delivered annual modules to ensure comprehensive coverage of all compliance areas.

Challenges

Senior management recently reviewed Jupiter's compliance training programme with a view to achieving a more balanced approach to maintaining employee competence in key regulatory topics.

The objective of the training programme was to assess competence across the key regulatory topics and identify which employees needed additional training, rather than repeating training in topics that employees were already maintaining competence in.

Solution

Jupiter's compliance team took proactive steps to streamline its training programme. To address this challenge, the firm partnered with Skillcast to explore more efficient solutions.

As part of the strategy, Jupiter introduced FastTrack assessments, allowing employees to evidence competence through the assessment rather than repeating training in topics where competence was already attained.

The firm also adopted a risk-based approach to optimise training frequency—ensuring compliance while minimising unnecessary repetition. By analysing two years of training data, including failure rates, policy breaches, and regulatory focus areas, Jupiter identified opportunities to adjust training cycles.

Through this data-driven strategy, the firm extended the frequency of certain training modules to 18 or 24 months, where appropriate, rather than assigning them annually. However, critical areas—such as new regulatory requirements, high-risk topics, and financial crime training—remained on a 12-month cycle.

Moving forward, Jupiter will conduct this risk assessment annually, leveraging its partnership with Skillcast, using the diagnostic assignments tool to continuously refine training schedules and improve efficiency.

Outcomes

• Significant time savings by streamlining training requirements and reducing unnecessary repetition.
• Reduced training fatigue through FastTrack, allowing employees to test out of content they already understand the training topic.
• Improved engagement and efficiency with FastTrack, enabling Jupiter's compliance team to focus on high-priority risks.
• Optimised training frequency for key modules based on a data-driven, risk-based approach.
• Enabled a proactive compliance approach, with an annual risk assessment leveraging Skillcast's diagnostic tool to further refine training cycles.